Innovation only becomes effective if change strategies concerning staff are considered. Thinking of this, we at Consigliato offer support so that users can acquire necessary secureness to operate newly implanted processes.



With our courses, employees with access to Information Technologies can experience improvements resulting from our solutions, therefore facilitating the attainment of end results. With capacitating processes, feelings common to change, such as anxiety, are reduced through simulations which integrate employees to the new environment.



Consigliato also offers assistance tailored to customers' real needs. Using documents and registries resulting from Information Technologies evaluations, we develop a gathering of regulations and procedures for frequent-problem solving. This tool makes it easier to foresee future problems and guarantees information availability. Assistance may occur.

Within client facilities, done by a Consigliato professional.

Off-site, by phone, chat or e-mail.

UWith the use of tools which allow our support team to interact with client computer, transferring his screen's view to a window in the technician's computer. Since both can view the occurring activities, it allows learning by demonstration.